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+--- Thread: 'Help' won't work (/Thread-Help-won-t-work)
'Help' won't work - cryptogram - 09-08-2019
I get the following message when I try to open 'help'. I've reinstalled Gimp but it still happens. What can I do?
Plug-in crashed: "help-browser.exe"
(C:\Program Files\GIMP 2\lib\gimp\2.0\plug-ins\help-browser\help-browser.exe)
RE: 'Help' won't work - rich2005 - 09-08-2019
Using 32 bit? Which version of Gimp are you using?
It has been fixed but only recently. You need the latest installer gimp-2.10.12-setup-3.exe
However there is a chance that this does not work with a 32 bit windows.
You also need the Gimp 2.10 help installer (en or en_GB)
https://download.gimp.org/mirror/pub/gimp/help/windows/2.10/gimp-help-2.10.0-en-setup.exe or https://download.gimp.org/mirror/pub/gimp/help/windows/2.10/gimp-help-2.10.0-en_GB-setup.exe
RE: 'Help' won't work - cryptogram - 09-08-2019
(09-08-2019, 09:07 AM)rich2005 Wrote: Using 32 bit? Which version of Gimp are you using?
It has been fixed but only recently. You need the latest installer gimp-2.10.12-setup-3.exe
However there is a chance that this does not work with a 32 bit windows.
You also need the Gimp 2.10 help installer (en or en_GB)
https://download.gimp.org/mirror/pub/gimp/help/windows/2.10/gimp-help-2.10.0-en-setup.exe or https://download.gimp.org/mirror/pub/gimp/help/windows/2.10/gimp-help-2.10.0-en_GB-setup.exe
My W10 is 64 bit, but I don't know which Gimp I've got. How do I tell? 'About Gimp' doesn't say.
RE: 'Help' won't work - rich2005 - 09-08-2019
Quote:My W10 is 64 bit, but I don't know which Gimp I've got. How do I tell? 'About Gimp' doesn't say.
Help -> About gives the main version eg. Gimp 2.10.12 but for the Windows release you need to look at the Windows installer you actually used. The number after setup ie....setup-x .exe
latest is https://download.gimp.org/mirror/pub/gimp/v2.10/windows/gimp-2.10.12-setup-3.exe
RE: 'Help' won't work - cryptogram - 09-08-2019
(09-08-2019, 09:37 AM)rich2005 Wrote:Quote:My W10 is 64 bit, but I don't know which Gimp I've got. How do I tell? 'About Gimp' doesn't say.
Help -> About gives the main version eg. Gimp 2.10.12 but for the Windows release you need to look at the Windows installer you actually used. The number after setup ie....setup-x .exe
latest is https://download.gimp.org/mirror/pub/gimp/v2.10/windows/gimp-2.10.12-setup-3.exe
There is no number after setup in my case.
RE: 'Help' won't work - rich2005 - 09-08-2019
Quote: There is no number after setup in my case.
Install the latest https://download.gimp.org/mirror/pub/gimp/v2.10/windows/gimp-2.10.12-setup-3.exe
and try again.
Make sure you use the Gimp 2.10 help installer as well (not the old 2.8 help installer)
RE: 'Help' won't work - cryptogram - 09-08-2019
(09-08-2019, 10:16 AM)rich2005 Wrote:Quote: There is no number after setup in my case.
Install the latest https://download.gimp.org/mirror/pub/gimp/v2.10/windows/gimp-2.10.12-setup-3.exe
and try again.
Make sure you use the Gimp 2.10 help installer as well (not the old 2.8 help installer)
That seems to have done it. Thanks Rich.