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Hue and Saturation tool freeze

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Hue and Saturation tool freeze
BJB_07251976 Offline
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#1
09-20-2017, 01:25 AM
I have removed and re installed gimp 2.8 a few times now, and still, when attempting to load the hue-saturation tool, Gimp will freeze. It thinks like it's loading but does not progress and Gimp no longer responds. I'm using Windows 7 Home premium. Please help.
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dinasset Offline
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#2
09-20-2017, 04:53 AM
Sorry for my stupid question to you, but: did you check your image's mode?
Hue-Saturation does not work on indexed images.
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rich2005 Offline
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#3
09-20-2017, 12:03 PM
While in the scheme of things, an indexed color image will prevent the hue-saturation tool opening, it should not cause Gimp to freeze.

Re-installing Gimp over and over is usually futile. You Gimp profile remains untouched and that is often the cause. Try renaming your Gimp profile folder C:\Users\your-name\.gimp-2.8 to maybe C:\Users\your-name\.gimp-2.8-bak to disable it. Restart Gimp and it makes a new default profile. See if hue-saturation works.

The other possibility is the image itself, what size/format, anything unusual?
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BJB_07251976 Offline
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#4
09-20-2017, 12:39 PM (This post was last modified: 09-20-2017, 01:23 PM by rich2005.)
yes. I have run into and learned from that in the past. In those cases color manipulation tools are just not available. In this case, other tools are. It's only the hue and saturation. It will act like it's thinking, and you get the loading cursor. But it just stays there and then Gimp stops responding all together. I have to manually kill the program in the task manager- also losing any changes I have not yet saved.
(09-20-2017, 12:03 PM)rich2005 Wrote: While in the scheme of things, an indexed color image will prevent the hue-saturation tool opening, it should not cause Gimp to freeze.

Re-installing Gimp over and over is usually futile. You Gimp profile remains untouched and that is often the cause. Try renaming your Gimp profile folder C:\Users\your-name\.gimp-2.8 to maybe C:\Users\your-name\.gimp-2.8-bak to disable it. Restart Gimp and it makes a new default profile. See if hue-saturation works.

The other possibility is the image itself, what size/format, anything unusual?   no, nothing unusual, this happens on any and all images regardless of size or extension. 

It worked! renaming the folder in the location you specified, then relaunching... the tool dialog populates! Awesome, thank you!!
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