open a certain .psd file

[exil]

Hi

This is hopefully very basic for you guys, but I am a very basic user of Gimp.

I usually receive a file, any format basically. Then I may hide some layers, move some layers, re-size the image, export it and use it.

I have never had Gimp having trouble opening a PSD file before, but today it got stuck and does not open the image. No error message, it is just hanging there.

At first I thought it was an error with the actual image, so I had a college open in (with photoshop on windows) and she had no issue. Then I though perhaps it was something with my computer, so I tried Gimp (v 2.10.20) on a windows home 11.
They both got stuck and did not open the image.

My version of gimp is 2.10.30.2 and I am on Manjaro linux v 21.2.6

The image in question is a psd of 106 MB aprox


I have retested opening other psd files I have received earlier and they do open.
I even downloaded Krita to open the file and Krita did open it.

I am at a complete loss

[rich2005]

A big file. It might be just too much for Gimp but since it opens in everything else.

I can take a 30 MB psd (8 bit RGB) which opens ok in Gimp. Using Krita and convert that to CMYK and 32 bit, gives a file size 92 MB
..and that stalls in Gimp 2.10.30 / kubuntu 18.04

What do the properties say in Krita ?

Otherwise, post a bug report for the developers giving all details of the PSD file and your installation: https://gitlab.gnome.org/GNOME/gimp/-/issues
...and if possible a link to that problem psd file. (dropbox or similar)

[PixLab]

(04-22-2022, 12:22 PM)exil Wrote: My version of gimp is 2.10.30.2 and I am on Manjaro linux v 21.2.6

The image in question is a psd of 106 MB aprox

106 MB is nothing for GIMP, not even an appetizer ➤ if your tile cache is correctly setup... if it's the default size at install, then you can have problems (this default size at install looks like it was setup during the last millennium ).
I regularly work on file above 150 MB, some time even more than 3 or 400 MB, no problem at all.

   

I'm on Ubuntu-MATE i5 7400 and 24 GB of ram, the day I gave GIMP  2/3 of my ram (so as of today it's 16 GB) it was fast, smooth and no more hanging, etc...
This my setting ( Edit ➤ Preferences ➤ System resources (note that's in Giga))

   

Some articles as references:
https://www.gimp.org/unix/howtos/tile_cache.html
https://www.rpi.edu/dept/acm/packages/gi..._gimp.html
Citing the link above ➤

• Performance Tuning
  In order to ensure top performance from the newly installed version of The GIMP, there are several adjustable settings. The GIMP stores all image data which are currently being edited in a block of computer memory referred to as the Tile Cache. A good Tile Cache size is no less than two thirds of system RAM
  

[exil]

Thank you!
I will take a look at this this afternoon.

[rich2005]

It is more likely to be this: https://gitlab.gnome.org/GNOME/gimp/-/issues/7747

Before, when I said large, that is in Gimp, There is an example file on above 62 MB file size but 980 MB in Gimp. As that report, Gimp 2.10.30 fails but I do have an old(er) Gimp appimage where the file opens. Usual psd template, lots-of-layers.

The advice from the devs is wait for next release or use 2.99.10 I do not know if a Gimp appimage works in Manjaro but they are still available. https://github.com/aferrero2707/gimp-appimage/releases/
Try the 2.10.22-with-plugins.

Edit: If that does not work (and you say you already tried in a Gimp 2.10.20 ) Since the psd opens in Krita, export that as a openraster image .ora At least that opens in gimp with the layers intact. Shame Krita does not export .xcf format.

[exil]

Thank you rich2005.
I rolled gimp back to v2.10.28 and the image opened without any issue.