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Gimp reverting document size to Letter or A4
#1
Hello all. I have Google'd this issue and have seen numerous posts in various forums with no real resolution. I am using Gimp v2.10.30 on a Windows 11 PC. The problem I am having and cannot seem to resolve is that upon printing, Gimp is reverting larger format documents to letter size. Here are the steps I am taking in the current example I am dealing with.

1. Create a new document that is 24" x 36" to be printed to an Epson SC-F570, large format sublimation printer.
   
2. Add all images to blank document.
3. In "Page Setup", change "Size" to "User-Defined" and "Source" to "Roll Paper" (as needed for printer in question).
   
4. Click "Print", bringing up the Gimp print dialogue.
5. Click "More settings" to launch the printer specific settings dialogue.
6. Change "Document Size" to "User-Defined" and "Output Size" to 24" x 36".
   
7. Click "OK" on printer specific dialogue.
8. Click "Print" on Gimp print dialogue, which brings up the printer specific print preview.
9. Document size reverted to 8.5" x 11"
   

I have done this over and over again. Regardless of how many ways I confirm the intended document and print size to be 24" x 36", once I get to the last step where I would hit "Print" for the final time to actually start printing, the document size is changed back to 8.5" x 11". This does not happen with other graphics software using the same process, computer and printer. This ONLY happens using Gimp. Has anyone experienced this and actually resolved it? Pulling what's left of my hair out trying to get Gimp to print larger formats properly. Thank you so much for any input.
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#2
There are bug reports going back in time with a similar problem, paper size reverts to US letter.

example: https://gitlab.gnome.org/GNOME/gimp/-/issues/9394

Never seems to get resolved but you can post another bug report.

Probably best to use some other application for printing.
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#3
(04-08-2024, 04:37 PM)rich2005 Wrote: There are bug reports going back in time with a similar problem, paper size reverts to US letter.

example: https://gitlab.gnome.org/GNOME/gimp/-/issues/9394

Never seems to get resolved but you can post another bug report.

Probably best to use some other application for printing.

Hopefully, the new GIMP 3.0 (maybe release date in May 2024) may solve this printing problem?  Fingers crossed.
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#4
Still broken in 3.0.4 and 3.0.8 as of February 2026.

My check: set size to 5x7 in Page Setup.
Immediately save the *.xcf file to see if this helps.
Reload the *.xcf and it's back to 8.5 x 11".
Set it again in Page Setup
Go to Print and then Preferences.
It is 8.5x11 here, so change it to 5x7.
Set it here, check paper parameters, click OK.
Apply and Print.
Epson printer touchscreen complains that it has 5x7 paper but 8.5x11" is requested.
This is confirmed by their desktop app, which concludes with "To print with the settings selected when loading paper, cancel printing, then change the computer's settings and print."

Of course I just did that about 10 times. It's amazing that this doesn't have priority to be fixed when so many obscure features are constantly being added which must serve many fewer people.
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#5
Quote: It's amazing that this doesn't have priority to be fixed when so many obscure features are constantly being added which must serve many fewer people.


It's apparently much more fun to make new features than to repair things.
Like in real life ....
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